Consent to Electronic Delivery
By creating an account or using the platform, you consent to receive communications electronically. Communications may include agreements, policies, amendments, notices, disclosures, KYC requests, application updates, payment orders, transaction receipts, token delivery records, support replies, legal notices, and security alerts.
Methods of Communication
We may provide communications by posting them on the platform, displaying them in your account, sending email to your registered address, using platform notifications, support ticket replies, or other electronic methods made available through the service.
Hardware and Software Requirements
You need internet access, a compatible browser, email access, ability to view HTML pages, ability to download or print records, and a device capable of storing electronic documents. Some features may require a compatible wallet or mobile wallet browser.
Keeping Contact Information Current
You must keep your email address, phone number, and account contact details current. We may treat communications sent to your registered email or displayed in your account as delivered even if you fail to read them.
Withdrawal of Consent
You may request to withdraw electronic communications consent by contacting support. Withdrawal may prevent continued use of the platform because electronic delivery is necessary for account operation, compliance requests, payment orders, and legal notices.
Paper Copies
You may request a copy of certain communications through support. We may provide copies electronically unless paper delivery is legally required and available.