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Wallet Terms

These Wallet Terms govern connected wallets, manually entered wallet addresses, platform-issued wallets, recovery phrase delivery, wallet security responsibilities, and key-loss risk.

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Connected Wallets

You may connect a wallet or enter a wallet address manually where supported. Wallet connection is used to capture addresses, support payment workflows, and improve account operations. Wallet connection does not mean INCEPTO controls your wallet, guarantees compatibility, or verifies that you own every connected address unless a specific signature or transaction confirms it.

Address Accuracy

You are responsible for ensuring that every wallet address, network, and token standard is correct. A single incorrect character, wrong chain, unsupported account type, or incompatible wallet may result in permanent loss or failed token delivery.

Platform-Issued Wallets

Where available, INCEPTO may issue a multi-chain platform wallet through a separate protected process. This is an operational convenience and does not make INCEPTO your custodian unless a separate written custody agreement says otherwise. You become responsible for securing the recovery phrase once revealed.

One-Time Recovery Phrase Display

A platform wallet recovery phrase or private key material may be shown only once. You must ensure no one can view your screen, copy the phrase offline, verify accuracy, and store it securely before hiding or closing the phrase. After it is hidden or marked delivered, it may not be visible again through the user interface.

No Recovery of Old Keys

If you lose a recovery phrase, INCEPTO may not be able to recover the same wallet. A new wallet may be issued at administrator discretion, but assets in the old wallet may be permanently inaccessible if you cannot access the old keys.

Never Share Secrets

Do not upload, paste, email, message, or send seed phrases, private keys, recovery codes, passwords, or wallet backup files to INCEPTO support, administrators, project teams, or anyone claiming to represent the platform. If anyone asks for such information, treat it as a security incident and contact support through the platform.

User Security Responsibilities

You are responsible for device security, browser extensions, malware protection, phishing awareness, password safety, seed backups, hardware wallet use, wallet permissions, token approvals, transaction review, and revoking suspicious dApp connections.

Wallet Provider Risk

Wallets such as Trust Wallet, MetaMask, OKX Wallet, Phantom, or other providers are independent third parties. Their availability, supported chains, QR behavior, transaction prompts, address derivation, and security practices are outside INCEPTO control.

Token Approvals and Smart Contracts

Wallet transactions may include token approvals, contract interactions, or transfers. You must verify contract addresses, token amounts, recipient addresses, and networks before approval. Malicious approvals or wrong transactions may drain assets.

Wallet Data Retention

We may retain wallet addresses, connected network labels, payment network choices, transaction hashes, and delivery records for operational, compliance, security, and audit purposes, even after account closure where permitted or required.

Effective date: May 27, 2026. For questions about this policy, contact INCEPTO support through the platform support channel.
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